DIGITAL INSURANCE INVESTIGATION TOOL

• The Tech Solution is developed In-house to identify probable frauds along with cost effectiveness.
• The verifiers are well trained in Insurance Frauds, Abuse and Claims control.
• Helps to facilitate first in hand information, validity & impersonation of Insured and Claimant.
• The verified evidences are instantly available hence it helps to maintain TAT.
• Helps on real time basis in verifying existence of customer and detect fraud.
• Due to the comfort involved in process it builds trust with the customers.
• All digital evidences are collected and made available along with video recordings for future references.
• The processes can be customized based on requirement of the Insurance & Banking companies.
• Digital Video Verification – Lodged Claims, Pre & Post Verification (PIVC)
• Investigation Fraud through Digital mode along with Physical Verification Separately.
• Underwriting Support Services – Video & Tele MER / Cardiac Interpretation through Qualified Doctors.
• Digitization of Medical Reports, MER and QC
• Contact centre & Welcome Calling Platform (Inbound & Outbound Activity)
• Machine learning and Rule based Digitized UW System & Profiling.
• Scheduling of Appointment towards conducting Pre-Policy, Tele Sales & Marketing Activities.