PRIVACY POLICY

1. Introduction

Welcome to mpowertechsolutions. We are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect your data when you use our website and communication services, including WhatsApp Business communications.

2. Information We Collect

We may collect the following information:

A. Personal Information

• Full Name
• Contact Number
• Email Address
• Address
• Application Details (if applicable)
• KYC details (where legally required)

B. Technical Information

• IP Address and device information
• Browser Type
• Website usage data

C. Communication data

• Messages sent via website forms
• Emails
• WhatsApp communications

3. How We Collect Information

We collect information when:

• You fill out forms on our website
• You contact us via email or phone
• You opt-in to receive WhatsApp communication
• You engage with our services
• You submit documents for processing

4. Purpose of Data Collection

Your data is collected for the following purposes:

• Service delivery and customer support
• Application and policy verification
• Responding to inquiries
• Sending service-related WhatsApp updates (with consent)
• Legal and regulatory compliance
• Improving website functionality

Note: We do NOT sell or rent your personal data to third parties.

5. WhatsApp Opt-In & Opt-Out Policy

We send WhatsApp messages only to users who have explicitly opted in via:

• Website consent checkbox
• Written/email consent
• Verbal recorded consent
• User-initiated service request

Note: We do NOT send unsolicited promotional messages.

Users may opt out at any time by:

• Replying 'STOP' on WhatsApp
• Emailing us at: subramaniankonar@radiaant.com
• Opt-out requests will be processed within 24–48 hours.
• Number will be removed from active broadcast lists

6. Data Sharing & Disclosure

We do not sell or rent your personal data. Data may be shared only with authorized employees, regulated partners, or as required by law.

7. Data Security

We implement appropriate technical and organizational measures including secure servers, access controls, and encrypted communication to protect your data.

However, no digital system is 100% secure. We take commercially reasonable measures to protect your information.

8. Data Retention

Data is retained only as long as necessary for service delivery and compliance with legal requirements.

9. User Rights

You may request access, correction, or deletion of your data by contacting us at subramaniankonar@radiaant.com.

10. Cookies Policy

Our website may use cookies to:

• Improve user experience
• Analyze traffic
• Enhance website performance

Users can disable cookies in browser settings.

11. Compliance with Indian Law

This policy is aligned with:

• Information Technology Act, 2000
• Digital Personal Data Protection Act, 2023
• Applicable industry regulations

12. Contact Information

For any privacy-related concerns:

mpowertechsolutions is S.NO-83/234/3,SWAMI VIV WALHEKARWADI ROAD CHINCHWAD, PUNE, Maharashtra, India - 411033

Email: subramaniankonar@radiaant.com

Phone: 7276600222